Smartphones are becoming too complicated for their own good, so Samsung wants to change them fundamentally with the launch of Bixby, its long-rumored digital assistant.
In a lengthy blog post, Samsung’s head of R&D for Software and Services InJong Rhee, said Bixby will stand out from competing AI-based assistants (or “agents”) through three main factors – completeness, context awareness, and cognitive tolerance.
Completeness means that Bixby will be able to complete a multitude of tasks. Almost everything that the user can do via touch, Bixby will be able to do as well. The goal is to eliminate the unpredictability that occurs when you don’t know what can and cannot be accomplished through voice commands.
Context awareness means that Bixby will understand the current state of the app and will be able to jump in to assist at any point. Moreover, the system will be able to weave both conventional touch input and voice commands, meaning users will be able to start a task by tapping and touching and invoke Bixby to complete it with a voice command.
Cognitive tolerance means that Bixby will be able to work with incomplete or imprecise information or commands from the users. When needed the assistant will prompt users for additional information.
Talking to The Verge, Rhee said Bixby is an “intelligent user interface, emphasis on interface.” In other words, Samsung aims to offer an alternative to the device’s main UI, which can be complex and arcane, and not just a glorified search engine that returns facts based on precise questions.
As anticipated, the first device to run Bixby will be the Galaxy S8. A “handful” of system apps on the phone will be Bixby-enabled, meaning that users will be able to control them with voice commands. Support for Bixby will be added to more apps in the next months, says Samsung, and the plan is to provide an SDK for third-party developers to add Bixby to their applications.
The Galaxy S8 and Galaxy S8 Plus will feature a dedicated hardware button for Bixby. This will aid discoverability and eliminate friction from the process of invoking the AI.
Eventually, Bixby will be built into many other devices, and not just typical smart devices. Basically, any device that has a microphone and an internet connection – Bixby is cloud-based – will be able to get Bixby, including Samsung’s vast roster of appliances. Just tell your washing machine how you want your laundry done and you’re done.
InJong Rhee took the time to temper expectations for Bixby. The Samsung exec acknowledged the excitement for the advancement in artificial intelligence, but warned that Bixby is just a first step:
We do have a bold vision of revolutionizing the human-to-machine interface, but that vision won’t be realized overnight. Ambition takes time.
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Source: Android Authority